Questions, answered

Choose your service, pick a stylist, and select a date and time that works for you — all from your phone or computer. Once you confirm and pay, your slot is held just for you. No calls or waiting for a reply needed.

The Express Style Session is a quick, focused appointment — around 30 minutes — perfect for a single service when you're short on time. The Signature Salon Visit is a fuller appointment, typically 60–90 minutes, giving your stylist room to work through a more complete service without rushing.

The membership covers one month and lets you book as many appointments as you like within that period, rather than paying per visit. It suits anyone who likes to come in regularly and keep their look consistently maintained.

Yes. When you book, you'll see the stylists available and can pick the one you'd like, based on their specialty. If you don't have a preference, you can simply pick whoever has a slot that suits your schedule.

You can manage your upcoming bookings from your dashboard once you're logged in — move a time, change a service, or cancel if something comes up. It only takes a moment.

Payment happens securely online when you book, right on the checkout page. You'll see exactly what you're booking — service, stylist, and time — before you confirm.

Arrive a few minutes early so your stylist has time to chat through what you're after before your appointment begins. Everything else — your booking details, service, and stylist — will already be set from when you booked online.

Yes. Log in to your dashboard to see your upcoming bookings and keep your contact details up to date. It's the same place you'll go to adjust or cancel a visit.